Nekohama Reviews
Nekohama Customer Reviews (9)
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About Nekohama.co Popular Products and Services?
"Nekohama.co" is known for its Ceremonial Grade Matcha. This matcha is praised for its taste, with no grassy or bitter taste, and is enjoyed by many without the need for added milks or sugars. The green color of the matcha is also appreciated by customers. The matcha is not only enjoyed for its taste, but also for the energy boost it provides. It's described as giving a smooth, balanced taste, and a wonderful aroma. It's also noted for providing an energy boost without the anxious jitters and crash associated with coffee.
In addition to the matcha, "Nekohama.co" also offers Omakase Matcha Chocolate. This product is made with Omakase Berries and servings of matcha. They also have an Essentials Kit, although it appears to be out of stock. Another product, BAE's Matcha Chocolate, is also listed but seems to be out of stock.
Please note that this information is based on available online resources and may not be fully comprehensive or up-to-date. For the most accurate information, it's recommended to visit the official "Nekohama.co" website.
About Nekohama.co Prices and Cost?
Nekohama.co offers a variety of products. The Ceremonial Matcha is priced at $60 and provides 20 servings per pack. Another product, the Omakase Matcha Chocolate, is available for $40, but is currently on sale for $34. This product is made with 2 Omakase Berries and 3 servings of matcha. There's also an Essentials Kit priced at $90, but it's currently out of stock. Please note that prices may vary and it's always a good idea to check the website for the most current pricing and availability. Additionally, there are occasional promo codes and discounts available that can help save money on these products. For instance, shoppers have saved an average of $14.50 with Nekohama discount codes in the past.
Nekohama.co Return Policy?
At Nekohama, the Return Policy states that they are currently not accepting returns due to health concerns surrounding consumable goods. However, if a customer is less than satisfied with their matcha, they can contact Nekohama and they promise to make it right. This policy applies to all their products except for the Nekohama Mini (10g) product, which is covered by the Nekohama Matcha Guarantee for 30 days after the date of purchase.
As for the Shipping Policy, for US shipping, Nekohama uses DHL, UPS, USPS, or FedEx. They offer free shipping on all orders over $175 USD and $5 shipping for all other orders. All US orders are processed the same day, and changes cannot be made after orders are placed. For Canada shipping, all orders will be shipped out within five business days. Free shipping is offered on all orders over $230 and $15 shipping on all orders below $230. For International shipping, all orders will be shipped out within five business days. Free international shipping is offered on all orders over $250 USD and $40 shipping on all orders below $250. For Australia & New Zealand shipping, free shipping is offered on orders over $325 and $50 shipping on all orders below $325. Please note that all international orders may be subject to duties, tariffs, or other fees upon import that must be paid by the customer before receiving the shipment. All international shipments have been between 2 to 3 weeks for delivery. Your matcha will still be fresh, but please keep this in mind when placing your order. Nekohama has partnered with Route Protect to guarantee every order and to protect against any loss, damage, or theft of any order placed through their website. In the unfortunate case that your order doesn’t arrive or is damaged upon arrival, you can quickly file a claim with Route and choose the option for a replacement or be refunded for your order.